Privacy Policy

Derma Health Care – Sales Force Management App
Effective Date: [Insert Date]

Derma Health Care (“we”, “our”, “us”) operates the Derma Health Care Sales Force Management mobile application (“the App”). This Privacy Policy explains how we collect, use, disclose, and protect information when users access or use our App.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information to ensure proper functionality of the App:

a) Personal Information
• Name
• Mobile number
• Email address
• Employee ID / Designation
• Login credentials (securely stored)

b) Business & Sales Data
• Customer and retailer information
• Sales orders, invoices, and visit reports
• Product and inventory-related data
• Performance and activity logs

c) Location Information
• Real-time or background location (if permitted by the user)
• Used solely for sales visit tracking, attendance, and route optimization

d) Device & Usage Information
• Device model, operating system
• App usage logs and crash reports
• IP address (for security and analytics)

2. How We Use the Information

The collected information is used to:
• Manage and monitor sales force activities
• Track field visits and attendance
• Generate sales reports and performance analytics
• Improve app functionality and user experience
• Ensure internal compliance and business operations
• Provide technical support and updates

3. Data Sharing and Disclosure

We do not sell or rent user data.

Information may be shared only:
• With authorized Derma Health Care management
• With trusted service providers (servers, analytics, cloud hosting)
• When required by law or government authorities
• To protect the rights, safety, or security of the company and users

All third parties are bound by confidentiality and data protection obligations.

4. Data Security

We implement appropriate technical and organizational security measures, including:
• Secure authentication mechanisms
• Encrypted data transmission
• Restricted access to sensitive information

However, no digital system is 100% secure, and we cannot guarantee absolute security.

5. User Permissions

The App may request permissions such as:
• Location access (for field tracking)
• Camera (for document or image uploads)
• Storage (for saving reports or files)

Permissions are used strictly for app functionality and can be managed through device settings.

6. Data Retention

We retain user data only as long as necessary for:
• Business operations
• Legal and compliance requirements

Data may be deleted or anonymized upon employee exit or business need.

7. Children’s Privacy

This App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

8. User Rights

Users may:
• Request access to their data
• Request correction or deletion of data (subject to company policy)
• Withdraw location permission at any time through device settings

Requests can be made via the contact details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on the official policy page. Continued use of the App signifies acceptance of the updated policy.

10. Contact Us

Derma Health Care
Email: support@dermahealthcare.com
Address: [Company Address]